Usage Policy

This Usage Policy governs use of the Momental platform and Services provided by Avery Intelligence, Inc. ("Momental"). It is incorporated by reference into our Terms of Service. Violation of this policy may result in suspension or termination of access.

Acceptable Use

Customer agrees to use the Services only for lawful business purposes and in accordance with the Terms of Service. Customer agrees not to:

• Violate any applicable laws, regulations, or third-party rights
• Attempt to reverse engineer, decompile, or extract the underlying models or algorithms
• Use the Services to harass, abuse, or harm others
• Interfere with or disrupt the Services or connected infrastructure
• Use the Services to generate spam, malware, or malicious content
• Attempt to gain unauthorized access to other customers' accounts or data
• Scrape, data-mine, or harvest information through automated means
• Resell or redistribute the Services without explicit written permission
• Access the Services to build a competing product or train competing AI models
• Use automated tools, scripts, or agents to access the Services at volumes exceeding normal human use without prior written approval

Prohibited Data Types

The following data types must not be input into the Services:

• Protected Health Information (PHI) as defined by HIPAA
• Payment Card Data including credit card numbers, CVV codes, or other PCI-DSS protected information
• Government Identity Numbers including Social Security numbers, tax identification numbers, or national identity numbers
• Financial Account Credentials such as bank account numbers, routing numbers, or investment account access codes
• Biometric Data including fingerprints, retina scans, or facial recognition data
• Children's Personal Information of individuals under 13 years old (COPPA)
• Authentication Credentials including passwords, API keys, access tokens, or cryptographic private keys

The Services are not HIPAA-compliant, not PCI-DSS compliant, and not designed for regulated data. Customer is responsible for implementing appropriate controls to prevent prohibited data from entering the Services.

If prohibited data is accidentally submitted, delete the content immediately and contact [email protected]. We will make commercially reasonable efforts to remove it from our systems but cannot guarantee removal from third-party AI provider systems or backup snapshots.

Prohibited Use Cases

Regulated Professional Services. Medical diagnosis or treatment, legal representation or advice, investment advice or financial planning, insurance underwriting, credit decisioning, tax preparation, or any use requiring professional licensure.

Life-Safety Critical Systems. Aviation systems, medical devices, autonomous vehicles, emergency dispatch, nuclear facilities, or any system where failure could result in death or serious injury.

Government Use Requiring Clearances. Classified information systems, defense applications requiring security clearances, critical infrastructure, or federal use requiring FedRAMP or similar certifications.

Other Prohibited Uses. Automated decision-making with legal or similarly significant effects on individuals (including employment, credit, housing, insurance, or education decisions) without meaningful human review, law enforcement or criminal justice applications, weapons development, political voter manipulation, or child safety applications.

Geographic Restrictions. The Services may not be used from or accessed in countries subject to comprehensive U.S. trade embargoes (including Russia, Iran, North Korea, Syria, Cuba) or by individuals on U.S. Denied Persons Lists.

AI Accuracy and Human Oversight

The Services use AI that produces probabilistic outputs. Customer acknowledges that:

• AI-generated content may contain errors, inaccuracies, or fabricated information
• AI may generate false statistics, cite non-existent sources, or present incorrect information with apparent confidence
• The Services do not provide professional advice of any kind (legal, medical, financial, engineering, or accounting)
• Customer is responsible for reviewing and verifying all AI-generated content before relying on it
• AI outputs do not constitute professional opinions and should not be treated as such

Customer must review and verify AI recommendations before implementation and must not authorize AI features to make legally binding commitments without human review.

Enforcement

For non-egregious violations (e.g., exceeding fair use limits, minor policy violations), Momental will provide written notice and a 30-day cure period before suspension or termination.

For egregious violations (input of prohibited data types, illegal use, deliberate circumvention of security controls, use in sanctioned countries), Momental may immediately suspend or terminate access without prior notice and without refund.

In all cases, violation of this Usage Policy may also result in:

• Customer liability for any resulting regulatory violations, fines, or penalties
• Customer obligation to indemnify Momental for claims arising from prohibited use, as described in the Terms of Service (Section K)
• Reporting to relevant regulatory authorities where required by law

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