Get the support you need to make the most of Momental. Our team is committed to your success with fast, knowledgeable assistance.
Every plan includes dedicated support. Choose the level that fits your team's needs.
Click "Forgot password" on the login page and enter your email address. You'll receive a password reset link within a few minutes. If you don't see the email, check your spam folder or contact support.
Go to Settings > Team Members and click "Invite". Enter the email addresses of the people you want to invite. They'll receive an invitation email to join your workspace. You can manage roles and permissions from the same page.
Navigate to Settings > Data & Privacy > Export Data. You can export your workspace data in JSON format. For enterprise customers, we also support bulk exports via our API. Exports typically complete within a few minutes.
Go to Settings > Billing > Change Plan. Select your new plan and confirm the upgrade. Changes take effect immediately, and you'll be charged a prorated amount for the remainder of your billing cycle.
For billing inquiries, invoice requests, or payment issues, email [email protected]. For enterprise billing, contact your dedicated account manager directly.
Momental integrates with Google Docs, Notion, Slack, Linear, Jira, and more. Visit our integrations page in the app to see the full list and connect your tools. Enterprise customers can request custom integrations.
Yes. We use AES-256 encryption at rest, TLS 1.2+ in transit, and database-level tenant isolation. Your data is never used to train AI models. See our Security page for full details on our data protection practices.
For time-sensitive matters that require immediate attention.
Report security issues responsibly. Safe harbor provided for good-faith research.
[email protected]Enterprise customers: Use your dedicated Slack channel or contact your CSM for P1 incidents.
[email protected]Everything you need to get the most out of Momental.